ROBUST

ROBUST

ROBUST AND SECURED BASIS SERVICES

BasisWatch

BasisWatch is a comprehensive monitoring solutions for SAP systems. This monitoring service includes monitoring OS using SAP monitoring tools, Database monitoring, SAP ABAP Stack and SAP JAVA. This service provide 24x7 monitoring for the SAP systems.

BasisRun

Comprehensive SAP Administration tasks for your complex SAP Landscapes. Main tasks included in this package are Transport Management, Security Administration, User Administration, Database Administration, Output Management, Help-Desk support, Backup Management, Client Maintenance, Performance tuning, SAPGUI support, Support packs support, Kernel Support, OSS management, troubleshooting and problem resolutions. This service provides the customer with the Level-1 tasks. This service also provide the customer with the helpdesk support and the on-call support. This service requires a minimum support hours and hours can be carry forward to the next quarter.

BasisStrat

This strategy services help the customer with the power to meet the changing NetWeaver World. The services included in this model are capacity planning, High availability solutions, Disaster Recovery planning, System Upgrade, SAP installations, Archiving solutions, client and system strategies. This is a flexible service with a fixed cost.

On-Demand

This service is more flexible to use and more adapted to the customer challenges. The details of the services and skills are determined by the customer for the projects